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Rules for merchants

What you can accept payments for through SnapEX Pay, and what you cannot. The main principle: everything that is not prohibited is allowed.

Allowed

Any business that is not on the prohibited list below. This includes high-risk businesses that other payment providers often refuse:

  • Adult: paysites, creator and fan platforms, adult dating, NSFW AI.
  • Gambling and betting.
  • Hosting, VPN, online stores and any other online business.

Prohibited

You may not accept payments through SnapEX Pay for:

  • Terrorism and its financing.
  • Weapons.
  • Drugs.
  • Extortion and ransom, including ransomware.
  • Anything involving minors.
  • Intimate content without consent.
  • Human trafficking and sexual exploitation.
  • Fraud: phishing, fake stores.
  • Malware and hacking services.
  • Stolen data, accounts and bank cards (carding).
  • Fake documents and counterfeit money.
  • Contract violence and threats.

If the rules are broken

If a merchant breaks these rules, we block the account.

How SnapEX Pay works

  • SnapEX Pay works on the internet: there is no legal entity and no jurisdiction.
  • No KYB, KYC or AML checks — neither for merchants nor for their customers. No country restrictions.
  • Fee: 1% of a paid invoice. No monthly fee.
  • Payouts: no service fee, only the network fee. No upper payout limit, no hold and no reserve — payouts go out immediately.
  • The minimum payout for each coin is shown in the merchant cabinet and in the API (payout_min_usd). API docs
  • If you follow these rules, the account is not blocked. Automatic blocks are only for attempts to hack the site, and even then the merchant's money is not lost.
  • Refunds to customers are made by the merchant from the merchant balance.
  • If a customer pays less than the invoice, they can top up to the same address within 72 hours; otherwise the invoice becomes "partially paid". A late payment is credited as well.
  • If a customer pays more, the invoice counts as paid; the customer can get the surplus back through SnapEX Pay support.

Questions

Not sure whether your business fits these rules? Ask us in the support chat before you connect.

Open support chat